Refund policy

Cold Country Outfitters – Return Policy (Store Credit Only)

We want you to love your purchase! If it’s not quite right, we’re happy to offer store credit so you can find something that fits perfectly.

• Timeframe: Returns accepted within 30 days of purchase.

• Condition: Items must be unworn, unwashed, and with all original tags attached.

• Proof of Purchase: Original receipt required.

• Store Credit: All returns are eligible for store credit only.

• Return Shipping: Customers cover return shipping unless we shipped the wrong item or it’s defective.

• Non-Returnable Items: Clearance, final sale items, and gift cards are not eligible for return.

 

To Return an Item:

1. Email us at info@coldcountryoutfitters.com to start your return.

2. Ship the item back with a trackable service, including your receipt or packing slip.

 

Thank you for shopping with Cold Country Outfitters
We take pride in our products and appreciate your business!